i1m888 is committed to protecting the personal data of our players. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your data.
i1m888 ("i1m888", "we", "us", "our") operates the online casino and sportsbook platform accessible at https://i1m888.app. i1m888 is the data controller responsible for the personal data you provide when registering and using the platform. For all data-related enquiries, please contact the i1m888 Data Protection team via the contact details in Section 13 of this Policy.
This Privacy Policy should be read in conjunction with the i1m888 Terms & Conditions. By registering an account on i1m888 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
i1m888 collects personal data that is necessary for the provision of its services, compliance with legal and regulatory obligations, and the ongoing improvement of the platform. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, gender | Account registration, KYC age verification, AML compliance |
| Contact Data | Email address, phone number, residential address | Account communication, transaction notifications, support |
| Financial Data | e-wallet IDs (Touch 'n Go, Boost, GrabPay), bank account details, transaction history | Payment processing, withdrawal verification, AML screening |
| Gaming Activity Data | Bets placed, games played, session duration, win/loss records | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform security, fraud detection, technical troubleshooting |
| Communications Data | Live Chat transcripts, email correspondence, support tickets | Customer support, quality assurance, dispute records |
| KYC Documents | MyKad copy, passport copy, proof of address, source of funds documentation | Identity verification, age verification, AML compliance |
i1m888 does not intentionally collect sensitive personal data categories (such as racial or ethnic origin, health data, or political opinions) unless specifically required by applicable law or provided voluntarily by the user in a support communication context.
i1m888 collects personal data through the following mechanisms:
i1m888 processes your personal data only where a lawful basis exists under applicable data protection law. The primary legal bases on which i1m888 relies are:
Processing is necessary to deliver the services you have contracted for when registering your i1m888 account — including account management, bet settlement, payment processing, and customer support.
i1m888 is obligated under its gaming licence and applicable anti-money laundering regulations to collect and retain certain personal data, including identity verification documents and transaction records. This processing is mandatory and cannot be opted out of by the account holder.
i1m888 processes certain data on the basis of legitimate interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and improvement of the i1m888 product. Where legitimate interests are relied upon, i1m888 has conducted balancing assessments to confirm that its interests do not override the fundamental rights and freedoms of data subjects.
Where i1m888 sends marketing communications or uses non-essential cookies, consent is obtained explicitly and can be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal of consent.
i1m888 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data may be shared with the following categories of recipients where necessary:
All third-party processors engaged by i1m888 are bound by data processing agreements that require them to process personal data only for specified, lawful purposes and to maintain appropriate security standards.
As an international gaming platform, i1m888 may transfer personal data to processors and subprocessors located outside Malaysia. Where personal data is transferred internationally, i1m888 implements appropriate safeguards including contractual clauses that provide equivalent protection to the standards applicable in the jurisdiction of processing. Details of the safeguards applied to any specific international transfer may be requested from the i1m888 Data Protection contact.
i1m888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including ongoing compliance with legal, regulatory, and audit requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with i1m888's data disposal procedures.
i1m888 uses cookies and similar tracking technologies on the platform. The categories of cookies used are:
These cookies are essential for the operation of the i1m888 platform — including maintaining your login session, remembering your language preferences, and enabling core security features. These cookies cannot be disabled without significantly impairing the functionality of the platform.
i1m888 uses anonymised analytical data to understand how players use the platform — which games are most popular, where players encounter difficulties, and how navigation flows work. This data is used in aggregate form and does not identify individual users. Analytical cookies can be disabled via your browser settings without affecting core platform functionality.
Functional cookies remember your preferences such as deposit limit settings and responsible gaming selections, improving your experience on return visits to i1m888.
Subject to applicable data protection law and the requirements of i1m888's gaming licence and AML obligations, you have the following rights in relation to your personal data held by i1m888:
To exercise any of these rights, please contact the i1m888 Data Protection team as described in Section 13. i1m888 will respond to all valid requests within 30 days. Where a request is complex or numerous, the response period may be extended by a further 30 days with notice provided to you.
i1m888 is strictly an adult platform. The minimum age for account registration and use of all i1m888 services is 21 years of age. i1m888 does not knowingly collect personal data from individuals under the age of 21. If i1m888 becomes aware that personal data has been collected from a person under 21, the account will be immediately closed, all funds will be dealt with in accordance with applicable law and licensing requirements, and all associated personal data will be deleted or anonymised as soon as the AML retention period permits.
If you believe that a minor has registered an account on i1m888, please contact the support team immediately via Live Chat or email so that appropriate action can be taken promptly.
i1m888 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure. Players are reminded to maintain the security of their own i1m888 login credentials and to report any suspected account compromise to support immediately.
i1m888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be notified to registered users via the email address on file or via a prominent notice on the i1m888 platform. The "Last Updated" date at the top of this Policy will be updated upon each revision. Continued use of the i1m888 platform following notification of a material change constitutes acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by i1m888, please contact us through the following channels:
i1m888 aims to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 30 days of receipt of a complete request.
A plain-language summary of how i1m888 approaches your data — the full legal text above governs in all cases.
All data you transmit to i1m888 — including login credentials, payment details, and personal information — is protected by bank-grade 256-bit SSL encryption in transit.
i1m888 does not sell, rent, or trade your personal data to third parties for their marketing purposes. Your data is used only to deliver the services you have signed up for.
You have the right to access, correct, or request deletion of the personal data i1m888 holds about you, subject to our legal retention obligations. Contact support to exercise your rights.
i1m888 retains personal data only as long as necessary — typically five years post-account closure for AML and licensing compliance, after which data is securely deleted or anonymised.
i1m888 uses only strictly necessary, analytical, and functional cookies. Non-essential cookies require your consent and can be managed via your browser settings at any time.
All privacy enquiries and data subject access requests are acknowledged within 2 business days and fully responded to within 30 days — via 24/7 Live Chat or email.
Our 24/7 English-speaking support team can handle data access requests, privacy concerns, and account queries. Live Chat is the fastest route. For players aged 21 and above.
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